Shipping Policy

Welcome to Suisan Lifecare

We are committed to delivering your wellness products safely and on time. Our shipping process is designed to ensure your order reaches you in perfect condition, so you can start your wellness journey without delay.

Order Processing Time

Once your payment is confirmed, we process your order within 24 to 48 hours. Our team carefully packs each product to ensure it arrives fresh and intact. You will receive a confirmation email as soon as your order is dispatched from our facility.

Delivery Timeline

We deliver across India, and most orders arrive within 3 to 7 business days from the date of dispatch. Delivery times may vary slightly depending on your location and the courier partner handling your shipment.

Shipping Charges

All orders are prepaid, and we do not offer Cash on Delivery at this time. Shipping charges, if applicable, will be calculated and displayed at checkout based on your delivery address and order value.

Tracking Your Order

Once your order is dispatched, you will receive tracking details via SMS or email. You can use this information to monitor your shipment and know exactly when to expect delivery.

Possible Delays

While we strive to deliver on time, occasional delays may occur due to unforeseen circumstances such as logistics issues, weather conditions, or regional restrictions. We appreciate your patience and understanding in such situations.

Thank you for choosing Susan Lifecare. We are here to support your wellness journey every step of the way.