Terms & Conditions

1. Acceptance of Terms

By accessing and using the Suisan Lifecare website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. Product Information and Disclaimer

All products sold by Suisan Lifecare, including gummies and herbal blends, are intended for general wellness purposes only. These products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on our website is for educational purposes and should not be considered medical advice.

We make every effort to ensure that product descriptions, ingredients, and nutritional information are accurate. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current. If a product offered by Susan Lifecare is not as described, your sole remedy is to return it in unused condition.

3. Age Requirement and Usage

You must be at least 18 years of age to purchase products from Suisan Lifecare. If you are under 18 years of age, you may only use our products under the supervision of a parent or legal guardian. By placing an order, you confirm that you meet this age requirement.

It is your responsibility to consult with a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, taking medication, or have a medical condition. Suisan Lifecare is not responsible for any adverse reactions or health issues resulting from the use or misuse of our products.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to modify product prices at any time. The price charged for a product will be the price displayed at the time you submit your order, subject to the terms outlined herein.

All orders must be prepaid. We do not offer Cash on Delivery (COD) as a payment option. Payment must be completed successfully through our approved payment gateways before your order is processed. Orders are confirmed only after successful payment verification.

5. Order Processing and Shipping

Once your payment is confirmed, we will process your order and arrange for shipment. You will receive a confirmation email with your order details and tracking information once your order has been dispatched. Please ensure that the shipping address provided is accurate and complete.

Suisan Lifecare is not responsible for delays in delivery caused by courier services, natural disasters, or other circumstances beyond our control. We will make reasonable efforts to ensure timely delivery, but we do not guarantee specific delivery dates.

6. Cancellation and Returns

Orders cannot be cancelled once they have been shipped. If you wish to cancel your order, you must contact us immediately after placing it and before it is dispatched. We will make every effort to accommodate your request, but we cannot guarantee cancellation once the shipping process has begun.

For information regarding returns and refunds, please refer to our separate Return and Refund Policy available on our website. We accept returns only in accordance with the terms specified in that policy.

7. Limitation of Liability

Suisan Lifecare shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

We are not responsible for any adverse effects, allergic reactions, or health complications resulting from the misuse, incorrect usage, or consumption of our products contrary to the instructions provided. It is your responsibility to read product labels, follow usage instructions, and consult a healthcare professional if needed.

In no event shall Suisan Lifecare's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the product in question.

8. Intellectual Property Rights

All content on the Suisan Lifecare website, including but not limited to text, images, graphics, logos, product descriptions, and branding materials, is the exclusive property of Susan Lifecare and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or use any content from our website for commercial purposes without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

9. Privacy and Data Protection

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our website and products shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to Terms and Conditions

Suisan Lifecare reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and products after such changes constitutes your acceptance of the revised terms.